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Commercial hardware

The operational backbone of commercial music.

Epicentre gives businesses centralized music control, uninterrupted playback, remote troubleshooting, and plug-and-play deployment, across one location or thousands. Built for commercial environments, not consumer streaming.

Not a media player. An operational backbone, built for reliability at scale.

Epicentre media player
Music uptime99.9% · offline caching
1000+
Locations deployed globally
99.9%
Music uptime with offline caching
<5min
Average remote issue resolution
24/7
Remote monitoring & support
Feature 01 · Scale

Manage one location or thousands from one platform.

Epicentre is built for businesses that need centralized control across large fleets. Monitor playback, manage scheduling, deploy updates, and maintain music consistency across every environment from a single dashboard.

“Complete operational visibility across your entire portfolio.”

Real-time device status across every location
Centralized playlist and scheduling management
Map view of all device locations globally
Instant fleet-wide updates with zero site visits
Device locations 38 online · NYC
Map of New York City
Flagship
Full Price
Full Price
Outlet
Pop-Up
Full Price
Outlet
Meridian Hotel · LobbyPlaying · Upscale Lounge
Feature 02 · Reliability

Music keeps playing even when the internet doesn't.

Epicentre intelligently caches music locally to prevent downtime during internet interruptions. Your customer experience continues uninterrupted even when connectivity becomes unstable or drops entirely.

Local music cache survives full internet outages
Automatic playback recovery on reconnection
Power-cycle self-healing, resumes where it left off
Zero manual intervention required from staff
Playback health, last 30 days 99.9% uptime
ISP outage, cached playback maintained11d ago

All zones continued uninterrupted for 47 minutes from local cache. Seamlessly resumed on reconnect.

Power cycle, auto-recovered in 12 seconds19d ago

Device restarted overnight. Self-healing triggered. Music resumed automatically at scheduled volume.

Zero unplanned audience-facing outages this month.
Remote device manager 38 devices online
Epicentre #0042Meridian Hotel, Lobby Online
Epicentre #0087Northline Coworking, Café Network error
Epicentre #0087Northline Coworking, Café Resolving…
Epicentre #0103Ridgeline Outfitters, Floor Online
// Remote session: Epicentre #0087
[✓] Connected to device successfully
[→] Running network diagnostics...
[✓] DNS resolution: OK
[→] Restarting network interface...
[✓] Interface restarted. Playback resumed.
// Resolution time: 3m 41s
Feature 03 · Support

Diagnose and resolve issues remotely.

Epicentre enables remote troubleshooting and diagnostics, so support teams identify and resolve issues without on-site visits. Dramatically reduces operational overhead and minimizes downtime across distributed locations.

“Fix it from anywhere. No truck rolls required.”

Full remote diagnostics, network, playback, storage
Remote restart and configuration without site visits
Firmware and software updates pushed over the air
Activaire support can assist remotely 24/7
Feature 04 · Control

Control who controls the music.

Advanced permissions and operational controls keep music experiences consistent while limiting unauthorized access. Staff keep their playlists to themselves.

Role-based access, Admin, Manager, Staff
Prevent staff from connecting personal devices
Volume limits lockable per zone and location
All explicit content filtered automatically
Access & permissions
AK Alex Kim[email protected] · All locations Admin
MR Maria Rodriguez[email protected] · NYC locations Manager
JL Jamie Lee[email protected] · Lobby only Staff
Feature 05 · Deployment

Plug in. Connect. Done.

Designed for fast deployment with existing commercial audio. No rebuilds, no expensive reinstalls. Connect to virtually any audio system and deploy in minutes.

3.5mm Aux RCA Optical TOSLINK Bluetooth TX Wi-Fi + Ethernet Existing PA In-ceiling Marshall
1 Unbox EpicentreCompact device, no rack required. < 1 min
2 Connect to your audio3.5mm, RCA, optical, or Bluetooth. < 2 min
3 Connect to networkWi-Fi or Ethernet, auto-configures. < 1 min
4 Music plays. Done.Curator activates your playlist. Instant
Human curation

Human-curated music, delivered through infrastructure built for business.

Epicentre powers Activaire's professionally curated music platform with the reliability and operational control businesses need at scale. Every playlist is crafted by real curators.

1000+
Expert-curated playlists & scenes
Weekly
Fresh music added by real curators
100%
Explicit content filtered out
63
Countries of deployment worldwide

Trusted by these great brands.

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Commercial music that never stops.

Stop worrying about silent stores, staff changing the music, or internet outages killing the vibe. Epicentre handles it, so you don't have to.

Get Epicentre Talk to sales